Terms and Conditions of Use and Important Hire/Safety information

Once our equipment has been installed and you have been given instructions on usage, you then become solely responsible for the safe use of that equipment. To ensure an enjoyable experience, and to protect both users and the equipment, you are asked to read and understand these terms. You will also be asked to sign a copy indicating your understanding and agreement. If you have any queries, please don’t hesitate to ask.

  1. Each piece of equipment displays specific age/height guidelines.These guidelines must be followed. Equipment designed for children must not be used by adults.
  2. Ensure that the equipment is not overcrowded and avoid mixing different ages/sizes on the same piece of equipment.
  3. Use of any equipment must be supervised by a responsible adult over the age of 18.
  4. Some equipment has a step to assist the users in entrance/exit – using the step for bouncing must not be allowed as this may result in injury.
  5. The equipment must not be used by anyone with a history of neck or back problems, heart conditions, or any other known condition which may be adversely affected by the use of the equipment. If a user becomes unwell during use, they should be escorted from the equipment immediately.
  6. Footwear and sharp or loose items of clothing must be removed before using the equipment (e.g. glasses, badges, jewellery etc.)
  7. To avoid the risk of choking and soiling, food and drink must not be consumed on the equipment.
  8. Cancellations that are made more than 48 hours before will not be charged any cancellation fee but will lose all deposits paid after this the full booking price will be charged with the exception of dangerous weather eg: windy conditions, torrential rain(not light drizzle), snow and thunder storms.
  9. Do not use products on the equipment which may cause soiling e.g. food, drinks, paints (inc. face paints), silly string, streamers etc. If equipment is found to be soiled, then an additional charge for cleaning may be incurred.
  10. Items which may cause damage must not be allowed near the equipment e.g. pets, toys, cigarettes, barbeques, glassware etc.
  11. To prevent injury, users must not be allowed to climb, sit or hang on the side walls of the equipment.
  12. Users and hirer must not allow children or any one to mess around the rear of the inflatables due to electricity blowers and leads.
  13. Users must not behave in a way which may cause injury or upset to others e.g. pushing, fighting, running, gambolling, barging etc.
  14. All of our electrical connections are routinely and regularly tested by a qualified electrician and comply with British Standards, therefore only the electrical connections supplied by us may be used with our equipment. No other person may attempt to repair, replace or otherwise interfere with any electrical equipment.
  15. To prevent the risk of injury, do not allow users onto the equipment during inflation or deflation.If the equipment begins to deflate during use, ensure users exit the equipment immediately, check the blower for loose connections or obstructions and ensure the deflation zip remains closed.
  16. The equipment should not be used in high winds or very wet conditions. Following light showers, any water or bubbling (which is normal) can be dried using a towel. If the jumping area becomes wet, the equipment can be very slippery so to prevent injury, this area must be dried before use.
  17. Equipment must have at least 2 feet/60cm clearance on each side and the anchor points must not be interfered with.
  18. In the unlikely event of any fault or problem with the equipment, this must be reported to us immediately. If any loss or damage is caused to the equipment by misuse, neglect or a failure to observe our terms, then you (the hirer) will be deemed liable for the cost of repair or replacement and any consequential loss.

Please use the equipment responsibly and enjoy your day!